5 Generations, 1 Workplace

“If you think you're smarter than the previous generation, consider this:  Fifty years ago, the owner's manual of a car showed you how to adjust the valves. Today, it warns you not to drink the contents of the battery."

--Derric Johnson

Ever feel like your team could double as a family reunion—with five generations, all with different styles, slang, and snack preferences? (Yes, someone did put a ham sandwich in the fridge next to the oat milk.)  

The subject of generational differences comes up often in my coaching and organizational training. 

Here are a few quick tips to help keep the peace, boost engagement, and maybe even learn to appreciate Gen Z’s memes and Boomers’ voicemails:

1. Communicate in layers.
Some prefer face-to-face or a phone call,  others love a good Slack message (what is that?) or emoji-laced email. Use multiple formats to make sure everyone’s hearing (and understanding) the same message.

2. Value experience and fresh perspective.
Invite the wisdom of seasoned staff and the creativity of newer generations. A mentoring moment could be just a coffee away.  I had a suggestion for the firefighters I was serving: ask a veteran and a newer recruit to share how they see the same situation differently—and find value in both.

3. Give purpose, not just a paycheck.
All generations want to know their work matters. Show the “why” behind the task—it motivates across the board.

4. Flex when you can.
Work-life balance looks different to each generation. When you allow a little flexibility, you build a lot of loyalty.

5. Laugh together.
Seriously. Humor is universal (even for the boomer generation--we might take ourselves too seriously)—just maybe don’t try TikTok dances at the staff meeting (unless you’re ready to go viral… for the wrong reason).

The big picture behind all of this is what John Maxwell says, "Put a "10" on everyone's head." That mindset is about choosing to see potential instead of problems, especially when someone is different, newer, slower, louder, younger, older, or just not like us.

Want more ideas to strengthen your multigenerational team? Let’s connect.

With you and your team,

Jan

Jan McDonald
Maxwell Leadership Certified Team
(Your friendly workplace translator and leadership guru)