Practical tools to de-escalate conflict and transform complex relationships into collaboration.
Learn the De-escalation Method that works across all personality types.
Grounded in empathy, humility, clear communication—and achievable by anyone.
"On the other side of complicated is the wonderful, wide-open world of effective collaboration and a workplace you can love." Ryan LeakÂ
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Reanette Etzler and Jan McDonald are Maxwell Certified Coaches, Speakers and Trainers.Â
Reanette Etzler is a dynamic and seasoned HR consultant, speaker, and AI expert, passionately dedicated to enhancing the landscape of human resources and leadership within the professional community.

Jan’s prior experience as a CEO makes her an excellent match for the leadership, vision and strategic planning required for the companies and individuals she trains and coaches. She has the desire to build business relationships and possesses the ability to lead others.
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